Our services

Complete IT support, under one trusted roof

Whether you need a quick fix today or a partner to manage your technology for years to come, SIMEX has it covered. Every service is delivered by friendly experts who take the time to understand your business first.

IT Consulting

Technology should move your business forward, not hold it back. We get to know how you work, then give you honest, jargon-free advice on the systems and investments that will make the biggest difference — always matched to your budget and your goals.

It's like having an IT director on your team, without the full-time cost. From choosing the right software to planning for growth, we help you make confident decisions.

  • A clear, prioritised technology roadmap aligned to your plans
  • Independent advice on software, hardware and cloud services
  • IT budgeting and cost reviews that remove waste
  • Regular reviews so your technology keeps pace with your business

Technical Support

When something stops working, you need it fixed — fast, and without a lecture. Our friendly helpdesk is on hand to solve the everyday glitches that slow you down, from a printer that won't behave to an email that won't send.

Most issues are resolved remotely in minutes. When a problem needs a hands-on visit, we'll come to you. And because we monitor your systems proactively, we often spot and fix issues before you even notice them.

  • Responsive remote helpdesk with a real person on the line
  • On-site support across Nottingham and the East Midlands
  • Proactive monitoring and routine maintenance to prevent downtime
  • Support for Microsoft 365, email, devices and everyday software

Computer Networking

A slow or unreliable network costs you time and patience every single day. We design, install and maintain wired and wireless networks that are fast, stable and secure — so your team and your tools simply stay connected.

From a single office to multiple sites and remote workers, we make sure the right people can reach the right systems safely, wherever they are.

  • Reliable office Wi-Fi and structured cabling, properly installed
  • Secure remote access and VPNs for hybrid and home working
  • Firewalls and network security configured to best practice
  • Ongoing monitoring to keep performance and uptime high

Project Management

Office move? New systems? Migrating to the cloud? IT projects can be daunting — so we take the weight off your shoulders. We plan every step, manage the suppliers, and handle the technical detail, keeping you informed in plain English throughout.

Our goal is simple: deliver your project on time, on budget, and with as little disruption to your working day as possible.

  • Office relocations and new-site IT setups, fully managed
  • Hardware refreshes and software rollouts with minimal downtime
  • Cloud and Microsoft 365 migrations handled end to end
  • A single point of contact and clear updates at every stage

Cybersecurity

Cyber-criminals don't only target big corporations — small businesses are increasingly in the firing line, precisely because they're seen as easier targets. We put practical, layered defences in place to keep your business, your data and your clients safe.

From protecting devices and inboxes to backing up your critical data and watching for threats around the clock, we help you stay secure and sleep easy.

  • Endpoint protection and managed antivirus on every device
  • Email filtering and anti-phishing to stop threats at the door
  • Secure, automated backups and rapid recovery if the worst happens
  • Staff awareness guidance and a Cyber Essentials-aligned approach

Information Security

For accountants, solicitors and other regulated firms, protecting sensitive information isn't optional — it's fundamental to your reputation and your obligations. We help you put the right policies, controls and habits in place to keep client data safe and to demonstrate that you take it seriously.

We translate the requirements of GDPR and your professional regulators into clear, practical steps — and we'll support you with the evidence you need when clients or auditors ask.

  • Practical GDPR and data-protection support for small firms
  • Access controls and encryption to safeguard confidential data
  • IT policies and documentation aligned to sector requirements
  • Support for compliance reviews, audits and client due-diligence
Not sure where to start?

Let's find the right fit for your business

Every business is different. Get in touch for a friendly, no-obligation chat and we'll help you work out exactly what you need.